Terms & Conditions

Last Updated: June 2026

Welcome to Mayprime TV. We are committed to providing a reliable entertainment experience with simple pricing, helpful support, and clear terms.

We believe legal pages should be easy to understand. Below is a simple agreement outlining how our service works. By purchasing or using Mayprime TV, you agree to these Terms & Conditions.

1. Our Relationship with You

When you use Mayprime TV, you are a valued customer. Our commitment is to provide access to a reliable entertainment service and support you when help is needed.

In return, we ask that you use the service fairly, responsibly, and in accordance with these terms.

2. Your Account & Fair Usage

Your Mayprime TV account is intended for personal use according to the plan you purchased.

• Keep your login safe: Do not share your login credentials publicly, publish them online, or resell your account access.
• Connection limits: Your plan includes a specific number of allowed connections. Exceeding your plan limits or sharing access beyond your plan may affect stream quality or trigger security restrictions.
• Responsible use: You agree not to misuse the service, attempt to disrupt the platform, or use the service in a way that harms other users.

3. Payments & No-Surprise Billing

Mayprime TV uses a simple one-time payment model.

• One-time payments: We do not automatically renew your account, and we do not automatically charge your card again in the future.
• No hidden subscriptions: Your access lasts for the package duration you purchase.
• Manual renewals: When your access period ends, your service expires unless you manually purchase a new plan.

If you renew, we may extend your existing account so you can keep using the same login details. If you prefer new login credentials, contact support after your purchase.

4. Our 14-Day Money-Back Guarantee

We offer a 14-day money-back guarantee for eligible purchases. If you are not satisfied within your first 14 days, contact us and request a refund.

For full details, please review our Refund Policy.

5. Content & Service Availability

Live TV, sports, movies, shows, channel lineups, VOD libraries, and events can change over time. Specific channels, programs, VOD titles, or sporting events may be updated, removed, replaced, interrupted, or unavailable due to maintenance, technical issues, source changes, or provider availability.

We work to maintain and improve the service, but we cannot guarantee that every specific channel, title, event, or feature will always be available at all times.

6. Support & Communication

If you experience an issue, please contact our support team. Many setup, app, device, or connection problems can be resolved with guidance.

We may contact you by email for service-related matters, including account information, setup help, support replies, important updates, or payment/order information.

7. Prohibited Uses

You agree not to:

• Resell, redistribute, restream, or commercially exploit the service.
• Share your account publicly or beyond your purchased connection limit.
• Attempt to reverse engineer, scrape, attack, overload, or interfere with the website, service, servers, or systems.
• Use the service for unlawful purposes.

8. Changes to These Terms

As Mayprime TV grows and improves, we may update these Terms & Conditions. If we make changes, we will update the “Last Updated” date at the top of this page.

Your continued use of the service after changes are posted means you accept the updated terms.

9. Contact Us

If you have questions about these Terms & Conditions or your service, contact us directly.

Email: support@mayprime.com
Website: https://tv.mayprime.store
Support Hours: 24/7 Priority Support